Purchases

​

-All Purchases above USD$49 receives 1x Mystery Deck. It is up to Purely Idea to determine the Mystery Deck

-PurelyIdea reserves the right to terminate any existing promotions or deal, in the event that it is no longer favourable

​

Cancellation and Changes to Order by Customer

​

-Due to the fragility of our product, once order has been made, no cancellation is allowed. Cancellation might result in 100% of the order being charged.

-Changes in order should be made 12 hours before first initial confirmation to avoid any additional shipping charges.

-Items sold are not exchangeable nor refundable.

​

Problems with Order

​

If any problems are faced with your order, do contact us at admin@purelyidea.com to let us know of your problem. Replacement and compensation will be made on a case-by-case basis. However, please make sure to contact us immediately when you receive your product, with a picture, as we cannot ascertain the validity of your claim if done after a length of time.

​

Refunds & Replacements

​

Due to our large volume of enquiries, please do allow us 3-5 working days to process your refund / replacement. We will always strive to maintain our great service by doing our best to do so within the same day. However, we have to ensure that no customer is left out.

​

Cancellation of Order by PurelyIdea.com

​

PurelyIdea.com reserves the right to cancel any order by giving advance notice. A full refund will be provided in such cases. This is due to our decks being limited edition and mismatch in our stock keeping counts. Please understand that all cancellations are made for the good of the customer.

​

International Shipping

​

We're located in Singapore. Your order will be processed within 3 working days and shipped out. The duration of shipping will differs from one country to another. But it takes around 2 weeks to reach USA/EU/UK/CANADA regions and 1 week or less to reach ASEAN/AUSTRALIA region.